Shipping & Handling
At Sara's Lingerie, we strive to make sure that all shipments are handled in a comfortable matter to give customers an enjoyable experience. At Sara's Lingerie we offer Free Ground Shipping on All Domestic Orders through USPS. We also offer Two Day Shipping.
Tracking Your Order
When your order is shipped, we will send an email confirmation, which will include the tracking number or postal delivery conformation information. Please not that tracking information is provided by the carrier and can be delayed from time to time.
In Store Pickup
If you live in the Los Angeles area and want to place a Pick Up Order, then please select In-Store-Pick-Up when you checkout. You'll receive an email with conformation and we'll also let you know via your email when your item(s) are ready for pick-up.
Another option is to place an order over the phone, which is how most of our clients place Pick Up Orders. If you decide to go on that route, then we'll call you via the phone number you called to place the order to let you know when your order is ready for pick up.
We deliever to most internaational locations. However, if your country isn't listed, then please contact us so we can work a shipping plan out. We estimate a delivery time of 7-15 days for international orders, but cannot guarantee this due to the potential of customs delays/ If you have questions about international shipments please email Sara's Lingerie via our Contact Us form.
If your shipment from Sara's Lingerie is refused, you are responsible for all shipping charges, import fees that are on the package, and the cost of returning the package to Sara's Lingerie.
Possible Delays On International Orders
When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance proceeders of the receiving country. this is beyond the control of Sara's Lingerie and any original shipping time estimates.
If your order is a gift, the cost of the item must be included on the customs form. We are required by customs authorities to declare the value of all parcels.
Once an order is shipped and you receive a conformation and tracking number, Sara's Lingerie is no longer responsible for anything that may happen, and all blame is rightfully subjected onto the shipping service Ex: USPS, UPS, FedEx.